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Support — GC Fitness

Need help with GC Fitness? Email us atsupport@goldencrowvs.com. We reply as soon as we can, and reports about content or people are reviewed within 24 hours.

Reporting content or a person

GC Fitness has zero tolerance for objectionable content and abusive users. From the app you can report a profile, a published routine, acomment, or a message:

1. Open the content's menu (for a message, long-press it) and tapReport.
2. Pick a reason: spam, harassment or bullying, sexual content, violence or dangerous content, impersonation, or something else. You can add a note.
3. Tap Send.

We review every report within 24 hours. If the content breaches theTerms of Use, we hide it, and we may suspend or close the account that published it. We never tell anyone who reported them.

You can also report by email atsupport@goldencrowvs.comwith the person's @handle or the routine's link.

Blocking someone

From a person's profile or from a conversation, tap Block. A blocked person can't see your profile or your routines, or message you, and you both stop following each other. They are not notified. To unblock, go to Settings → Blocked accounts.

If you are in danger

If someone threatens you or you are at risk, contact your local emergency services first. Then report it in the app so we can act on the account.

Account and subscriptions

• Deleting your account: seeAccount deletion.
• Cancelling or managing Premium: subscriptions are managed from the store — on iOS, Settings → your name → Subscriptions; on Android,Google Play → Payments & subscriptions. Refunds are handled by Apple or Google.
• Privacy: see the Privacy Policy.

Contact

Golden Crow — support@goldencrowvs.com